Terms and conditions
1. Legal Status
1.1 License Number: #365/JAZ1.2 Issuing Authority: Government of Curaçao1.3 Jurisdiction: Curaçao1.4 Allowed to Operate in Germany: Yes, accessible and reliable for German players
2. Registration and Login Process
2.1 Step-by-Step Process:
- 2.1.1 Click Sign Up, enter email, currency (EUR/USD), password.
- 2.1.2 Complete profile: name, DOB, address, phone.
- 2.1.3 Confirm email via link.
- 2.1.4 Deposit to activate2.2 Is KYC/ID Verification Required: Yes, for withdrawals: ID, proof of address, payment method2.3 Time to Activate Account: Instant after email confirmation, KYC 1-3 days2.4 Terms of registrations (minimum age, one account per user, and restricted countries):
- Minimum age 18, one account per user/IP, restricted: UK, USA, others per terms
3. Games and Software Providers
3.1 Top Games:
- Starburst
- Gonzo's Quest
- Big Boat Big Catch
- OOF the Goldmine Planet
- Aviator crash game3.2 Software Providers:
- NetEnt
- Evolution Gaming
- Big Time Gaming
- Hacksaw Gaming
- NoLimit City
- Play’n GO
- Yggdrasil
- Red Tiger
- Thunderkick (licensed by MGA/UKGC where applicable)3.3 Total Game Count: 3,000+3.4 Game Categories:
- Slots
- Table Games
- Live Casino
- Crash Games
- Jackpots
4. Bonuses and Promotions
4.1 Welcome Bonus (Amount, % Match, Free Spins):
- 50% match up to €300, min deposit €204.2 Welcome offers specific to Germany:
- Up to €900 package + 500 Free Spins4.3 Process of activation for Welcome Bonus: Select in cashier before first deposit4.4 Wagering Requirements: 45x bonus, free spins 35x4.5 Time Limits: 30 days typically4.6 Recurring Promotions:
- Weekly reloads 50% match + free spins4.7 Cashback Offers: Tied to VIP status4.8 Reload Bonuses (list any available):
- Weekly 50% up to €1004.9 Free Spins Bonuses:
- 50 FS on OOF the Goldmine (€0.10/spin)4.10 General Bonus Terms and Conditions:
- Max bet €5, max win 10x bonus, slots 100% contribution
5. VIP and/or Loyalty Program
5.1 VIP Tiers and Rewards:
- Bronze
- Silver
- Gold
- Platinum
- Diamond
- Birthday bonuses €40-€1000, cashback, exclusive games, faster withdrawals5.2 How to Qualify: Points from wagers (e.g., 1 point per €10), deposit volume €500/30 days5.3 Loyalty Program Description: Tiered points system convertible to bonuses5.4 Loyalty Program Rules:
- Auto progression, manual cashback requests
6. Payment Methods and Banking Terms
6.1 Deposit Methods (Min/Max, Processing Times, Fees):
- Visa/MasterCard, €20 min, instant, no fees
- Crypto: BTC/ETH/USDT6.2 Withdrawal Methods (Min/Max, Processing Times, Fees):
- Visa/MasterCard, Crypto, €20-€5000/day, 1-5 days, no fees
7. Key Terms and Conditions
7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions): 45x wagering, max bet €5, table/live low contribution7.2 Deposit Limits: Daily/weekly/monthly settable7.3 Withdrawal Limits: €5000/day, 10x bonus max win7.4 Account Restrictions:
- One per user, inactivity closure
8. Mobile and Technical Features
8.1 App Availability (iOS/Android): Yes, dedicated apps ~150MB, browser optimized8.2 Mobile Browser Optimization: Full HTML5, responsive design8.3 User Experience and Speed on Mobile:
- Intuitive touch controls, light/dark mode, fast loading8.4 Process of registration on mobile: Same as desktop, via app/browser
9. Security and Fair Play
9.1 SSL & Encryption Standards: Advanced SSL (Cloudflare standard)9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs):
- Certified RNG, independent audits, provably fair for crash9.3 Customer Support:
- Live chat, email (), 24/7, <5 min chat9.4 Support Availability (Hours, Languages): 24/7, English/German
10. Responsible Gambling Features
10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion):
- Deposit/session limits, reality checks, self-exclusion (24h-permanent)10.2 Links to Support Organizations:
- German organizations like Check-dein-Spiel, BZGA
11. Advantages and Disadvantages
11.1 Pros: 3,000+ games, generous bonuses, mobile apps, fast crypto withdrawals, VIP perks11.2 Cons: High 45x wagering, limited payment variety
12. General Casino Information
12.1 Year Founded: 202212.2 Operator/Parent Company:
- GALAKTIKA N.V., Scharlooweg 39, Willemstad, Curaçao12.3 Supported Languages: English, German, others12.4 Accepted Countries: Germany, most EU, international12.5 Restricted Countries: UK, USA, Netherlands